FAQ
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We have prepared a list of our most frequently asked questions to help you, as easily as possible, with your enquiries. For further information please contact Budget Guest House, cheap accommodation in central London, via form or via phone at +44 (0)2078372830, Monday to Sunday, from 09AM to 10PM.
What time is the check-in?Check-in time starts from 2 pm onwards. What time is the check-out?Check-out time is before 11 am. In case of late check-out Budget Guest House reserves the right to charge you 50% on the daily room price.
Do you serve breakfast?
Please note, Budget Guest House doesn’t serve breakfast. However the hotel is located next to restaurants, pubs and bars where you can have a delicious breakfast at the right price.
I will be coming to Budget Guest House late in the night; will I be able to check-in?
The Reception is open from 7 AM to 10 PM. In case of late check-in please inform the hotel in advance via e-mail ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) or via phone at +44 (0)2078372830.
Which type of documents do I need for checking-in?Budget Guest House requires a proof of identity (Passport or Identity Card) for all guests and the reservation number. For phone/e-mail/walk-in bookings please provide a copy of the e-mail confirmation. How can I make a booking?
In order to reserve a room at Budget Guest House, please choose one of the following options:
Please, before booking a room at Budget Guest House read carefully our hotel policy. I booked a room at (standard rate reservation) at Budget Guest House, why did you charge my credit/debit card prior to arrival?
For the standard rate reservation, Budget Guest House checks the validity of the credit/debit card given at the time of booking, by freezing the amount of the first night, through a process named pre-authorisation. The hotel will not charge your Credit/Debit card but the fund will be held on your card by your own issuing bank for a period of 15 working days. After that time, the amount will be released by your issuing bank automatically. The pre-authorisation will be applied only on standard rate reservation. The Advance purchase reservation will be charged at the time of booking.
Can I cancel my reservation at any time, without extra fees?
If you cancel your reservation within 48 hours of the arrival date, you will be charged the amount of the first night. If you cancel your reservation before 48 hours of the arrival date no charge will be applied.
Advance Purchase rates are available 14 days before the date of arrival and are fully prepaid at time of booking. Advance Purchase Rates are non refundable and non modifiable.
For more details about our cancellation policy please click here Which type of payment do you accept for check-in?At Budget Guest House accepts payment by cash or credit/debit card (Visa and Master Card).
Do you have pet friendly policy?Budget Guest House doesn’t accept pet inside the building. Apologise for any inconvenience caused.
Do you have Internet facilities?Budget Guest House has free WiFi access only in the lobby. Please ask for the password at the Reception. Do you have kettle for making tea and coffee?Yes, in every room there is a kettle with tea/coffee bags and milk. Do you have smoking rooms?Budget Guest House has a no-smoking policy in all rooms. Do you have central heating?Yes,Budget Guest House has a central heating in all rooms and common areas. Do you have extra bed/baby cot?Sorry, Budget Guest House doesn’t provide extra beds/baby cots. We are a couple and we are coming to your hotel with our children, can they stay for free?In Budget Guest House children under 6 years stay free of charge when using existing beds.
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